Professional Carpet Cleaners
Our Professional carpet cleaners have undergone an excessive training with the National carpet cleaners Association. As being registered with this controlling body they are required to abide by the Code of Practice which oversees topics of fair pricing, service and consumer protection. Access to an ongoing NCCA advising for new developments, fibres, methods through printed media and practical courses keeps their standards of work effectiveness and customer satisfaction up-to-date. The majour obligation of a NCCA registered carpet technician remains customer service and satisfaction.
The Hot Water Extraction Method is the most efficient and popular method of carpet cleaning. Hot water and a suitable chemical are first injected under very high pressure into the carpet pile, so that the soil is suspended in the water and then immediately extracted by a high suction vacuum system. A certain amount of care by the professional carpet cleaner not to over-wet the carpet is needed in order to avoid distortion of the pile and backing.
The Equipment our professional carpet cleaners use is Prochem quality cleaning equipment which is industry renowned brand for professional portable carpet and fabric upholstery soil extraction machines. The model in particular is Steempro Powermax which is a high power carpet extracting machine with a 35 litre solution tank yet a compact body contributing for an efficient service. The internal silencer, upright mounted motors and intercooler make the Steempro Powermax an up-to-date technology. The optional heat exchanger makes a continuous hot cleaning solution available.
The Fully Insured Cleaning Services we provide bring the peace of mind our London customers require in today’s hectic life. Our Cleaning Service Guarantee (described in our Terms & Conditions) shortly obliges us to return and redo or rectify issues raised by the client if the complaint has been served within 24 hours of service. Any other mishaps during service caused by our agents are covered by our combined Public and Product Liability and Employer's Liability insurance.
Fair Pricing is essential for the trade standards. As a member of National Carpet Cleaning Association our pricing can be overseen by the association if a client’s complaint occurs. As NCCA registered carpet cleaners we strive to provide service with integrity and we find our pricing reasonable for the quality of service provided.